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Terms and Conditions

At Rainbow Hoops we take great care to produce quality hoops.

All our L.E.D. hoops are well tested before leaving.

Payment

On receipt of your payment we will send a confirmation e-mail.

If using Paypal, they will confirm your payment also.

Shipping

* * On receipt of your item, if there is postal /courier damage please inform us immediately

so that we can sort it out with the carrier.

Change of mind

* * This  ONLY covers items where no choice has been made Eg Pre-made hoops or stock goods

And only on UK goods

 If you change your mind on receipt of your order, you must

1. Inform us within 7 days.  (Distance Selling Regulations)

2. You must return the goods in a perfect and saleable condition at your cost.

Keep proof of posting.

3. Wait. Your money will be reimbursed as soon as we recieve the goods -  

within a maximum period of 30 days.

We will reimburse the full price of the item via paypal, who may take a cost for transaction charges.

but we do not refund the shipping.

The change of mind option does not apply to Hula hoops where you made a choice and we have made them accordingly, most hoops are made to order. eg. size, pipe type or tape colour.

Manufacturers Faults

*  * Please contact us immediately  if you think your item has a fault so the problem can be rectified

and return the hoop to us in the same way that it was sent.

If necessary we will repair, replace or issue a full refund

and within 6 months period.

This is not a guarantee for damage caused to the item after it was received in perfect order.

Damage

* * For problems after this 6 months period, please contact us to discuss the  problem,

we will be happy to help,

but problems caused by misuse will be charged.

 

PLEASE NOTE: Battery + Kit

DAMAGE CAUSED TO THE BATTERY / KIT OR HOOP BY NOT FOLLOWING THE

MANUFACTURER'S INSTRUCTIONS PROVIDED, WILL BE THE OWNERS RESPONSIBILITY.

THE CHARGER KIT HAS A MANUFACTURERS WARRANTY

PLEASE NOTE: Poly Pipe  

BROKEN POLY PRO PIPE REPAIRS WILL ALWAYS BE CHARGED,

REGARDLESS OF HOOP AGE, ESPECIALLY BREAKS AT THE POPPER BUTTON

 

Please be mindful of the care instructions here on the site and those sent with your hoop,

Hoops for Children

Our hoops are sold as adult hula hoops unless specified.

Parents please choose hoops wisely for children.

If in doubt do ask.

Warning: Hoops Not suitable for children under 3 years

 

In purchasing and/or using any of Rainbow Hoops products you agree to be held

solely responsible

for your own safety and the safety of others.  

 

But above all enjoy your hooping  :)

 

Last updated  June 2014