Terms and conditions

At Rainbow Hoops we take great care to produce quality hoops.

All our L.E.D. hoops and batteries are well tested before leaving.

To complete the transaction, you need to fill in the order form and pay separately with the add to cart button.

On receipt of your order form we will send a confirmation e-mail.

Paypal will confirm your payment.

On receipt of your hoop, if there is postal damage please inform us immediately so that we can sort it out with the carrier.

For any faults please contact us immediately so the problem can be rectified and return the hoop to us in the same way that it was sent (L.E.Ds in a box) and within 14 days of delivery. If necessary we will repair, replace or issue a full refund.

For problems after this, please contact us to discuss the problem we will be happy to help fix a genuine fault, but problems caused by misuse will be charged. For faulty items only, we will return item to you at our cost regardless of where you are.

Please be mindful of the care instructions here on the site and those sent with your hoop

All bespoke hoops will only be exchanged or refunded if faulty.

Please make your choice carefully, a bespoke hoop is made only for you.

Refunds and exchanges cannot be made on a change of choice once the LED hoop is received.

For travel and all other bound hoops, there will be a £10 handling fee plus postal charges.

All Hoop in a box DIY kits are made at your own responsibility and have no guarantee

Other 'non- hoop' items have a 7 day returns policy:

 Then a refund in full will be issued.

Our hoops are sold as adult hula hoops unless specified.

Parents please choose hoops for children from the Child hoops pages.

Warning: Hoops Not suitable for children under 3 years

In purchasing and/or using any of RainbowHoops products you agree to be held solely responsible

for your own safety and the safety of others.

Follow the instructions provided for travel hoops, detachables and LEDs

Please be mindful of the care instructions available on site.

But above all enjoy your hooping :)